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RefWorks (ProQuest)

Reference Guides

Support for using RefWorks from the Library

Individual appointments for support with RefWorks

  • Book a one-to-one (or small group) appointment with a member of the Library team to get help with setting up or using your RefWorks account.
  • We recommend a 25 minute appointment for quick help or a 45 minute appointment for setting up a RefWorks account or for more in-depth help.

You can also contact the library with your referencing queries via email:   Queries will be dealt with as quickly as possible but please allow up to 72 hours for a response from the Information team. If your query is not easily dealt with via email we will offer you an appointment to speak to a Librarian for advice. Please note that this service does not include proof reading or checking of references.  If your query is urgent please use the Chat service for initial advice.   

The Library Chat service can be used to chat to Library staff if you need support.

Library Chat

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Support for using RefWorks from ProQuest