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Accessibility

MyPC Accessibility Statement

This accessibility statement applies to MyPC at Solent University.

About MyPC

MyPC is computer booking software provided to Solent University Library by ITS (Information Technology Supply), who are responsible for all maintenance and updates. It is hosted on Solent University servers, but there is very limited facility for customization.

ITS have provided us with a vendor accessibility statement. In it they acknowledge that the grid view is not accessible, as this is too complex to navigate via screen reader and keyboard. There are alternative methods to the grid view to make a booking.

Using MyPC

You should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent version of NVDA)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • The desktop (grid) booking booking system is too complex to be easily used with a screen reader or with the keyboard only. The accessible alternative is the mobile booking system.
  • The maps are unusable with a screen reader.
  • The log-in screen has buttons and links that cannot be accessed by tabbing. There are alternatives.
  • In a very few places there is not sufficient colour contrast.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, audio recording etc.:

We'll consider your request and get back to you within 5 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact: library.loans@solent.ac.uk. Alternatively, you may go direct to James Clark, Library Digital Systems Manager, email: james.clark@solent.ac.uk, telephone: 023 8201 3260

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If you prefer not to use our online chat service, you can email, telephone, or visit in person. We can provide arrange for an audio induction loop if you contact us before your visit.
Find out how to contact us.

Technical information about this website's accessibility

Solent University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • The desktop (grid) booking booking system is too complex to be easily used with a screen reader or with the keyboard only. The accessible alternative is the mobile booking system.
  • The log-in screen has buttons and links that cannot be accessed by tabbing. There are alternatives.
  • In a very few places there is not sufficient colour contrast.

Disproportionate burden

The problems outlined above are intrinsic to MyPC as developed by ITS. We have petitioned ITS to improve some of these problems. For other problems there is an alternative way to resolve the issue, and as a result we believe that the cost of replacing this system with one that does not have similar problems would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment by Summer 2022.

Content that's not within the scope of the accessibility regulations

The MyPC maps are outside the scope of this statement. 

What we're doing to improve accessibility

Most of the accessibility issues need to be corrected by our vendor. We raise issues with them when appropriate. 

Preparation of this accessibility statement

This statement was prepared on 21st September 2020. It was last reviewed on 21st September 2020. This website was last tested on 21st September 2020. The test was carried out by ourselves. The approach to deciding on a sample of pages to test is described (under the Selection of pages heading) in the accessibility report; you can read the full accessibility test report.