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COVID 19 - Solent Library services online

Support during the COVID 19 outbreak

University contacts

While the campus buildings are closed, most, if not all, departments have moved to operating their services online. 

Please use the contact details and methods below to connect with other university services during lockdown. 

Service  Contact method/details  Notes
Student Hub  student.hub@solent.ac.uk First point of call for advice with most university issues. Replies within 5 working days. 
Solent Futures Solent.futures@solent.ac.uk For Careers, Jobs & employability advice
Mental Health Support therapy.mh@solent.ac.uk operating a daily call back basis between 2-3pm.
Student funding team  student.funding@solent.ac.uk For student grant and finance related advice
Disability learning support  access@solent.ac.uk Disability  and accessibility (remote working) advice
LT helpdesk  Virtual Helpdesk Technical advice for software, Turnitin submissions, SOL & IT issues. 10am - 4pm Monday to Friday 
Business start up  enterprise@solent.ac.uk  New business and start up advice 
Student Accommodation team  accommodation@solent.ac.uk For students in Uni Halls of residence
Private student housing  private.housing@solent.ac.uk For advice with private landlords/contracts during the lockdown. 

 

Service Contact details/method Notes 
Using SOL outside UK  ltu@solent.ac.uk For any issues using the VLE outside of the UK. Within the UK please contact LT virtual helpdesk.
International Office  internationalsupport@solent.ac.uk Advice regarding immigration and Visas

More detailed information can be found in the student FAQ's section on the Coronavirus Covid-19 Information and Advice page