This accessibility statement applies to Solent University LibGuides (https://libguides.solent.ac.uk) and other associated sites provided to Solent University Library by Springshare and linked to from our LibGuides pages: LibCal (https://solent.libcal.com) and LibWizard (https://solent.libwizard.com).
This website is run by Solent University. We want as many people as possible to be able to use this website. That means you should be able to:
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact: library.loans@solent.ac.uk. Alternatively, you may go direct to James Clark, Library Discovery and Systems Manager, email: james.clark@solent.ac.uk, telephone via the Solent Library main desk: 023 8201 3681.
If you need information on this website in a different format like accessible PDF, large print, audio recording etc.:
We'll consider your request and get back to you within 5 working days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Solent University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Some non-decorative images that are not controls do not have alternative text. This applies to some quizzes and tutorials hosted in the solent.libwizard.com domain and embedded in or linked to from this website and to some documents that are hosted on this website. This will make it difficult or impossible for some users to follow some tutorials or to understand documents fully. This fails WCAG 1.1.1 Non-Text Content (A). Please contact the library (using the options under the Feedback and contact information section above) if you require an accessible alternative. Any new content should not have this error; we expect to clear fix the error across old content by 27 February 2026.
Some quizzes and tutorials at solent.libwizard.com have a progress bar without an accessible name. This will make it impossible for assistive technology to identify its purpose, and thus it may not be informative for some users. This fails WCAG 1.1.1 Non-Text Content (A). We have reported this problem to Springshare (the system vendor). We do not currently have a date by which this will be fixed.
The video on the Welcome to Solent Library guide homepage lacks audio description. Although an alternative text version is made available alongside it, the absence of audio description means as a video it cannot be used by a non-sighted user. This fails WCAG 1.2.5 Audio Description (Prerecorded) (AA). We expect to fix this by 28 August 2026.
Structural elements such as titles, headings, lists are missing or mis-applied in quizzes and tutorials hosted in the solent.libwizard.com domain and embedded in or linked to from this website and to some documents that are hosted on this website. This will make it more difficult for users relying on accessible technology such as a screen reader to understand this content. This fails WCAG 1.3.1 Info and Relationships (A). Please contact the library (using the options under the Feedback and contact information section above) if you require an accessible alternative. Any new content should not have this error; we expect to clear fix the error across old content by 27 February 2026.
The back to the top button is invisible without CSS. This button occurs on every page, and with CSS it floats about half way up the when the page has been scrolled. This means that if they have CSS turned off, users will have to use the page's usual scrolling mechanism to return to the top of the page, and so its impact is minor. This fails WCAG 1.3.1 Info and Relationships (A). We have reported this problem to Springshare (the system vendor). We do not currently have a date by which this will be fixed.
The information about the staffing of the chat service that appears in the expandable chat widget is added by CSS and so is missing when CSS is turned off. This widget occurs on every page. This means that if they have CSS turned off, users will not have access to information about who is staffing the chat, and so its impact is minor. This fails WCAG 1.3.1 Info and Relationships (A). We do not currently have a date by which this will be fixed.
In the room booking grid, the element identified with the role grid contains invalid children elements. This makes it less likely that accessible technologies will function correctly. This fails WCAG 1.3.1 Info and Relationships (A). There is an alternative booking interface for screen reader users. We do not currently have a date by which this will be fixed.
There is insufficient colour contrast in some cases where an image of text has been used. This occurs in some pages, quizzes and tutorials hosted in the solent.libwizard.com domain and embedded in or linked to from this website, and in some documents that are hosted on this website. This makes it impossible for some users to access that material. This fails WCAG 1.4.3 Contrast (Minimum) (AA). Please contact the library (using the options under the Feedback and contact information section above) if you require an accessible alternative. Any new content should not have this error; we expect to clear fix the error across old content by 27 February 2026.
There are images of text that it would be technically possible to display as text in some pages, quizzes and tutorials hosted in the solent.libwizard.com domain and embedded in or linked to from this website, and in some documents that are hosted on this website. This makes it impossible for some users to access that material. This fails WCAG 1.4.5 Images of Text (AA). Please contact the library (using the options under the Feedback and contact information section above) if you require an accessible alternative. Any new content should not have this error; we expect to clear fix the error across old content by 27 February 2026.
In the room booking grid, the booking slots cannot be accessed with a keyboard. This makes the grid impossible to use with a keyboard only. This fails WCAG 2.1.1 Keyboard (A). There is an alternative booking interface for screen reader users. We do not currently have a date by which this will be fixed.
Some quizzes and tutorials use a drop down menu that is triggered on the mouse's down event and cannot be reversed. This increases the likelihood of accidental activation of these controls. This fails WCAG 2.5.2 Pointer Cancellation (A). We have reported this problem to Springshare (the system vendor). We do not currently have a date by which this will be fixed.
In the room booking grid there are the following errors:
These errors make it less likely that accessible technologies will function correctly. These all fail WCAG 4.1.2 Name, Role, Value (A). There is an alternative booking interface for screen reader users. We do not currently have a date by which these will be fixed.
In the room booking confirmation form, a failure to complete required fields is not announced on submission of the form. This makes it difficult for the user to perceive that there is feedback for them to read, or that the submission has not been successful. This fails WCAG 4.1.3 Status Messages (AA). We have reported this problem to Springshare (the system vendor). We do not currently have a date by which this will be fixed.
If you find an issue that we have yet to identify, please contact us using one of the routes described in the 'Feedback and contact information' section of this statement.
At this time, we are not making any disproportionate burden claims.
We have some existing pre-recorded video content that was published before the 23rd September 2020. This content is exempt from the regulations. All new video content we produce will have appropriate captions, audio descriptions and transcripts as necessary. In addition, we plan to review all video content and either remove it or re-record it to comply with WCAG 2.2 AA by 31 July 2025.
The items identified in the Non-accessible content section of this website contain a date by which we expect the issue to be fixed if it is entirely within our control. We will continue to engage with our supplies to try to resolve the issues that involve them promptly.
In addition, we aim to make all our embedded video content meet WCAG 2.2 AA by the end of February 2026, even where it is exempt from the accessibility legislation due to the date it was published.
This statement was prepared on 20 September 2020. It was last reviewed and revised on 7 November 2025.
This last testing of this website was completed on 7 November 2025.
The testing of this site is carried out internally. All public LibGuides pages were tested using automated testing tools. A further audit of the site was carried out to the WCAG 2.2 AA standard. In this audit, the home page, room booking pages, and the AZ list of databases were tested, as well as a random sample of guides from each of our two types, subject guides general purpose guides. A similar sampling approach was used to select pages from LibWizard and LibCal, and these were tested using automated tools and manually.