This page is to provide guidance on any of the common issues you may encounter when using library services. Hopefully there won't be too many, but it may help you get a quick answer.
If you don't find the answer to your question here, contact library chat (see left hand side of this page). CHAT operates 24/7. You can book an appointment for individual help by emailing firstname.lastname@example.org
This short video takes you through accessing journal where you seem to be going round in circles and not getting in
If you are having problems getting into journals or databases