Health Care Play Specialism

This page is to provide guidance on any of the common issues you may encounter when using library services.  Hopefully there won't be too many, but it may help you get a quick answer.   

If you don't find the answer to your question here get in touch with your Information Librarian by emailing library.support@solent.ac.uk and they will be happy to offer further support via email or by booking an individual appointment which can be held in person in the Library or online via Teams.

If you are having problems getting into journals or databases

• Are you entering your username instead of your university email address? Our systems use your  university email address.
• Double check on the library catalogue that we have access to the resource. Search for the article by title and author.
• Check on the library catalogue using the Journal search that the article falls within the subscription period we have access to - is it too old or too new.  The record will tell you.  If so consider an inter-library loan.
• Email library.support@solent.ac.uk if you have any questions, concerns or access issues and your Information Librarian will be happy to support you.