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Inter-Library Loans

Checking the status of your request

The status of your inter-library loan request can be checked by logging into the library catalogue, using your Solent email address and password.

Once logged in, you can check the progress of your ILL by clicking on My Requests.

Library catalogue menu highlighting My Requests

Collecting your book

If you have requested a book, we will email you to let you know when it is ready to collect.

To collect your inter-library loan, please ask at the help desk on the ground floor of the library during core opening hours (between 8:30am-6pm Monday to Friday, 10am-5pm Saturday and Sunday).

If you wish to renew your loan, please contact before the due date so we can contact the lending library to request a renewal on your behalf.

Receiving your article or chapter

Most articles and chapters are available within 5 working days. These will be forwarded to your university email address.

Some articles will be supplied by British Library, and you will need to register to their On Demand service in order to access your requested item(s). For full instructions on how to use the On Demand service, please use the guide at the bottom of the page.


Things to remember when using British Library's On Demand service:

  • You must access your article within 30 days
  • You must use a PC, either Internet Explorer or Firefox, and have Adobe Reader 10 or above
  • Once you have accessed your article, please print a copy for your records (you can only do this once)


Arrival of the document in your inbox constitutes delivery and copyright law prohibits us from providing a second copy.


If you are unsure of how to access your document, please use the guide below.