This accessibility statement applies to Solent University Library LibGuides and its associated sites.
LibGuides at Solent University is an instance of the web content software, which is developed and maintained by Springshare. This statement also applies to the online booking system, LibCal, the chat service LibChat, and the web form and tutorial system, LibWizard, which are closely integrated with LibGuides. This instance is hosted and updated by Springshare on behalf of Solent University Library on a software as a service model. Springshare give details of their systems' compliance with the WCAG 2.0 guidelines: Springshare LibGuides Accessibility Statement, Springshare LibCal Accessibility Statement, Springshare LibWizard Accessibility Statement, Springshare LibChat Accessibility Statement.
You should be able to:
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, audio recording etc.:
We'll consider your request and get back to you within 5 working days.
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact: library.loans@solent.ac.uk. Alternatively, you may go direct to James Clark, Library Discovery and Systems Manager, email: james.clark@solent.ac.uk, telephone via the Solent Library main desk: 023 8201 3681.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you prefer not to use our online chat service, you can email, telephone, or visit in person. We can provide arrange for an audio induction loop if you contact us before your visit.
Find out how to contact us.
Solent University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Some of the videos on the website at the time of writing are exempt due to their publication date. There may be specific occasions where it is a disproportionate burden to make current videos or documents accessible.
Many of the accessibility problems of the web forms, tutorials, chat widget, and booking systems are due to the underlying software. This is managed and updated by Springshare. We have petitioned Springshare about improving their product further. The alternative is to develop a product ourselves, but we judge this a disproportionate burden at present. This will be reviewed by 2025 at the latest.
Some videos on the website at the time of writing are exempt due to their publication date.
Some of the accessibility issues need to be corrected by our vendor. We raise issues with them when appropriate, and at present are working on making our space booking forms more accessible. We have trained all content authors in accessibility and stressed its importance. We will continue to assess pages for accessibility and re-train where appropriate.
This statement was prepared on 20th September 2020. It was last revised on 20th March 2023, and last reviewed on 19th September 2023. This website was last fully tested on 28th February 2022; new features were tested on 9th September 2023. The test was carried out by ourselves. The approach to deciding on a sample of pages to test is described (under the Selection of pages heading) in the accessibility report; you can read the full accessibility test report.