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Accessibility

Accessibility statement for LibGuides, LibCal, Libwizard

This accessibility statement applies to Solent University Library LibGuides and its associated sites.

About Solent University Library LibGuides

LibGuides at Solent University is an instance of the web content software, which is developed and maintained by Springshare. This statement also applies to the online booking system, LibCal, and the web form and tutorial system, LibWizard, which are closely integrated with LibGuides. This instance is hosted and updated by Springshare on behalf of Solent University Library on a software as a service model. Springshare give details of their systems' compliance with the WCAG 2.0 guidelines: Springshare LibGuides Accessibility Statement, Springshare LibCal Accessibility Statement, Springshare LibWizard Accessibility Statement.

Using Solent Library Catalogue

You should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent version of NVDA)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Occasionally content authors might have failed to use headings properly or add appropriate alt text.
  • Not all documents on this website are fully accessible re. structure and reading order.
  • Not all videos on this website are fully accessible, though several do have captions. The way they are embedded in pages in frames means there are sometimes colour contrast issues with the buttons that display on the videos.
  • The booking system is not as accessible for screen reader users as it might be, although it may still be possible to make bookings. The accessible version of the bookings system is not currently allowing booking.
  • Some tutorials are designed in a way that could cause difficulties for screen reader users, although it may still be possible to complete them.
  • Some web forms are not as easy to use with screen readers as they should be, though not impossible.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, audio recording etc.:

We'll consider your request and get back to you within 5 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact: library.loans@solent.ac.uk. Alternatively, you may go direct to James Clark, Library Digital Systems Manager, email: james.clark@solent.ac.uk, telephone: 023 8201 3260.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If you prefer not to use our online chat service, you can email, telephone, or visit in person. We can provide arrange for an audio induction loop if you contact us before your visit.
Find out how to contact us.

Technical information about this website's accessibility

Solent University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Occasionally content authors might have failed to use headings properly or add appropriate alt text.
  • Not all documents on this website are fully accessible re. structure and reading order.
  • Not all videos on this website are fully accessible, though several do have captions. The way they are embedded in pages in frames means there are sometimes colour contrast issues with the buttons that display on the videos.
  • The booking system is not as accessible for screen reader users as it might be, although it may still be possible to make bookings.
  • Some tutorials are designed in a way that could cause difficulties for screen reader users.
  • Some web forms are not as easy to use with screen readers as they should be.

Disproportionate burden

The videos on the website at the time of writing are exempt due to their publication date. There may be specific occasions where it is a disproportionate burden to make future videos or documents accessible. 

Many of the accessibility problems of the web forms, tutorials, and booking systems are due to the underlying software. This is managed and updated by Springshare. We have petitioned Springshare about improving their product further. The alternative is to develop a product ourselves, but we judge this a disproportionate burden at present. This will be reviewed by 2022 at the latest.

Content that's not within the scope of the accessibility regulations

The videos on the website at the time of writing are exempt due to their publication date

What we're doing to improve accessibility

Some of the accessibility issues need to be corrected by our vendor. We raise issues with them when appropriate, and at present are working on making our space booking forms more accessible. We have trained all content authors in accessibility and stressed its importance. We will continue to assess pages for accessibility and re-train where appropriate. We aim to make all videos and documents likely to be used beyond this academic year accessible by mid 2021. 

Preparation of this accessibility statement

This statement was prepared on 20th September 2020. It was last reviewed on 20th September 2020. This website was last tested on 20th September 2020. The test was carried out by ourselves. The approach to deciding on a sample of pages to test is described (under the Selection of pages heading) in the accessibility report; you can read the full accessibility test report.