We aim to acknowledge requests within 2 working days. We aim to provide electronic versions of texts or digitised copies as soon as possible, but it may take several weeks to navigate the required channels to obtain PDFs. Requests for PDFs from publishers are subject to publisher timescales. Orders for new titles are subject to supply times and digitisation times will vary depending on the size of the book or amount of digitisation needed.
Students are advised to give as much advance notice as possible to help us provide alternative formats in good time.