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RefWorks (ProQuest)

RefWorks Citation Manager

RefWorks Citation Manager (RCM) is a tool you can use within Word to add references directly to your work and then generate a reference list/bibliography based on these in-text references. 

If you have Word 2016 or above on your device, you should use RefWorks Citation Manager (RCM) rather than Write-n-Cite (WNC) to insert citations and bibliographies into your documents. 

RCM is available via the Store in Word - see the instructions below for installing it on your device.  It should already be installed and available on all University computers and appear within the ribbon as RCM (check under 'Add-ins' if it is not visible):


The latest version of RCM was released in May 2020; if you have previously installed RCM it may automatically upgrade.  If it doesn't upgrade you can uninstall it and re-install it - however, if you are still working on documents, do not manually upgrade until you have finished all current documents.

  • Mac users with Word 2016 must use RCM, there is no compatible WnC version.
  • RCM works with Office 365 but you may need to use the desktop version of Word.


Log in with your University email address and Refworks password or via the institutional login.


Please note: RCM requires that Internet Explorer is installed for Microsoft Windows users and that Safari is installed for MacOS users.


Write-N-Cite (WNC) will be withdrawn from on campus computers by August 2024.

Please note: if you have already started a document using Write-n-Cite (WNC) you should finish it using that tool if you can - or you can convert your document from WNC to RCM (please see further details in the WNC section). 

You will not be able to install WNC on personal devices from April 2024.  If you already have WNC installed on a personal device it can continue to be used until it is completely deactivated by RefWorks by April 2025.

Installing RefWorks Citation Manager in Word

Install RefWorks Citation Manager (RCM)


  • Within Word go to the Insert tab and then click on Store.


Word window with Store highlighted


  • Enter ‘RefWorks’ into the Search in the Office Store and then select the RefWorks Citation Manager icon from the list of results and click the add button.

RefWorks Citation Manager icon


  • This will add the RCM pane to the right of your screen, log in with your RefWorks login and password to access your account contents.


RefWorks Citation Manager log in screen

Installing RefWorks Citation Manager in Google Docs

RefWorks Citation Manager (RCM) is also available as an add-on for Google Docs, enabling you to insert references directly into your work and then generate a reference list/bibliography based on these in-text references. 

RefWorks have created guidance on how to install and use RefWorks Citation Manager (RCM) for Google Docs:

Link  RefWorks Citation Manager (RCM) for Google Docs