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RefWorks (ProQuest)

RefWorks Citation Manager

RefWorks Citation Manager (RCM) is a tool you can use within Word to add references directly to your work and then generate a reference list/bibliography based on these in-text references.  RCM is available via the Store in Word (once installed it should appear within the ribbon).

If you have Word 2016 or above on your device, you would ideally use RefWorks Citation Manager (RCM) rather than Write-n-Cite (WNC) to insert citations and bibliographies into your documents. 

Please note: if you have already started a document using Write-n-Cite you must finish it using that tool as you cannot switch between RCM and WNC within a document.


The latest version of RCM was released in May 2020; if you have previously installed RCM it may automatically upgrade.  If it doesn't upgrade you can uninstall it and re-install it - however, if you are still working on documents, do not manually upgrade until you have finished all current documents.

  • Mac users with Word 2016 must use RCM, there is no compatible WnC version.
  • RCM works with Office 365 but you may need to use the desktop version of Word.


Log in with your University email address and Refworks password (not via institutional login).

Please note: RCM requires that Internet Explorer is installed for Microsoft Windows users and that Safari is installed for MacOS users.

Installing RefWorks Citation Manager

Install RefWorks Citation Manager (RCM)


  • Within Word go to the Insert tab and then click on Store.


Word window with Store highlighted


  • Enter ‘RefWorks’ into the Search in the Office Store and then select the RefWorks Citation Manager icon from the list of results and click the add button.

RefWorks Citation Manager icon


  • This will add the RCM pane to the right of your screen, log in with your RefWorks login and password to access your account contents.


RefWorks Citation Manager log in screen